Privacy Policy

KuKirin (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit or make a purchase from kukirinscooterusa.com (“Website”).

By using our Website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website, place an order, contact us, or interact with our services, we may collect certain information from you.

Personal Information

The personal information we may collect includes:

Full name
Email address
Phone number
Billing and shipping address
Payment and transaction details
Account information
Order history

Automatically Collected Information

We may automatically collect certain technical and usage data, including:

IP address
Browser type
Device information
Operating system
Pages visited
Referral sources
Time spent on the Website

Cookies and tracking data

2. How We Use Your Information

We use collected information for purposes including:

processing and fulfilling orders;
providing customer support;
communicating about purchases or inquiries;
improving Website functionality and user experience;
preventing fraud and unauthorized activity;
sending marketing emails or promotional offers (you may opt out at any time);
analyzing Website performance and traffic trends;
complying with legal obligations.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

remember your preferences;
keep items in your shopping cart;
analyze Website traffic;
improve performance and security;
personalize content and advertisements.

You may disable cookies through your browser settings, but certain features of the Website may not function properly as a result.

4. Sharing of Information

We do not sell your personal information to third parties.

However, we may share information with trusted third-party providers that help operate our business, including:

payment processors;
shipping and logistics providers;
email marketing platforms;
analytics providers;
Shopify and related e-commerce services.

We may also disclose information if required by law or to protect our rights, users, or Website security.

5. Payment Information

Payments made through our Website are securely processed by third-party payment providers. We do not directly store complete credit card information on our servers.

6. Data Retention

We retain personal information only as long as necessary to:

fulfill orders;
provide customer service;
comply with legal obligations;
resolve disputes;
enforce our agreements.

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

request access to your personal information;
correct inaccurate information;
request deletion of your data;
opt out of marketing communications;
restrict certain uses of your information.

To exercise these rights, please contact us by email.

8. Third-Party Services and Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We recommend reviewing their privacy policies before providing personal information.

9. Data Security

We implement reasonable technical and organizational measures to help protect your personal information.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Use of the Website is at your own risk.

10. Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

Email: support@kukirinscooterusa.com