Shipping Policy
Last Updated: May 18, 2026
At KuKirin, we strive to provide fast and reliable delivery service for all customers in the United States. Please review the following shipping policy before placing your order on kukirinscooterusa.com.
1. Shipping Carriers
We work with trusted logistics providers including: FedEx, UPS, Other local delivery partners
2. Shipping Origin
All orders are shipped from local warehouses within the United States.
3. Shipping Areas
We currently ship to most locations within the continental United States.
Please note:
- We do not currently ship to offshore islands, remote territories, or certain restricted regions.
- Additional delivery limitations may apply depending on carrier availability.
4. Order Processing Time
Orders are generally processed and shipped within 1–2 business days after payment confirmation.
Orders placed during weekends, holidays, or peak sales periods may require additional processing time.
For pre-order or backorder items, estimated shipping times will be displayed on the product page.
5. Estimated Delivery Time
After shipment, delivery usually takes approximately 1–5 business days depending on destination and carrier operations.
Estimated total delivery time:
2–7 business days
Please note that delivery times are estimates only and may be affected by:
- weather conditions;
- holidays;
- carrier delays;
- high shipping volume;
- incorrect shipping information provided by the customer.
6. Shipping Costs
- Orders over $39 USD qualify for free shipping.
- Orders under $39 USD will be charged a flat shipping fee of $15 USD.
Shipping fees, if applicable, will be displayed during checkout before payment is completed.
7. Taxes and Duties
All products shipped from our U.S. warehouses are delivered without additional import duties or customs charges for customers within the United States.
8. Tracking Information
Customers will receive tracking details by email once the package has been dispatched.
Tracking updates may take 24–48 hours to appear after shipment confirmation.
If you do not receive tracking information within a reasonable timeframe, please contact our support team.
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
KuKirin is not responsible for delays, lost packages, or additional costs caused by incorrect or incomplete shipping addresses submitted by customers.
10. Lost or Delayed Shipments
If your package is significantly delayed or appears lost in transit, please contact us as soon as possible.
We will work with the shipping carrier to assist in resolving the issue.
11. Contact Us
If you have questions regarding shipping or delivery, please contact:
support@kukirinscooterusa.com
